Never, Ever Get A Job In Customer Service...
After another pretty eventless week (see the previous entry) this post has really only one purpose, to share this Rammstein photograph with you, my dear, dear friends:

The appropriate caption comes from the famous rammimages.com site: You haven't lived until you've felt your eyelashes curl! Or like my workmate put it, they're big, loud men who play with fire. What's not to like about them?
That picture hit the right spot, I've been spending too much time in close contact with customers for the past days. Not that I mind watching the good-looking gentlemen walking around in a tight t-shirt or shirtless (gotta love the summer...), but I'm really sad that there never seems to be a correct time or way to say to a customer complaining just for the sheer joy of being able to complain, that while I do appreciate his opinions, I'd be obliged if he told me when he gets to the part where I'm supposed to care. There was this one young man who wasn't satisfied with any of my answers so finally I told him to contact our product manager, but I'll be surprised if he'd be happy if a god came down from heaven to tell him the truth about our fish stew. And today we got a woman who threatened to call the National Food Agency and the Consumer Agency and inform them that our vegetarian lunch had milk products in it. She absolutely refused to believe that there is a difference between a vegetarian and a vegan diet, and if only she learned to use the connection between her eyes and her brain she would notice that we actually serve both.
All right, those were harsh words, but really, all that gray matter inside our heads can't be just for decoration.
But on the other hand, there was one young man who, after I had accomplished the strenuous task of charging him money for his food, thanked me profusely and wished me an extremely good day. Aww. Sometimes they manage to make even me smile.
Only three more days behind the cash register, and I'm back in the kitchen where I belong.
By the way, did any of you notice how immediately when July began the constant raining stopped? I mean, it's been really hot outside for the past couple of days. I've been forced to wait until 9 or 10 pm to go jogging (yes, I've not lost interest in it yet, I bet no one is more surprised than me) and even then it's nearly too hot. We may get a decent summer this time, ladies and gentlemen. Let's keep our fingers crossed.
Currently playing: The album Stahlmania by an Austrian metal band Stahlhammer, though defining them only as a metal band is an understatement. Weird sounds, but good. See, it's not only German bands I listen to...
THE MOTHER OF ALL EDITS:
Took a look at the weather forecasts for the weekend:
This is the 5-day forecast for Turku, and it looks like it might rain on Friday. Of course, it's not certain but it might not be a bad idea to pack something waterproof. Or, alternatively, get some front row places, and wait for the pyro to dry us up...


1 Comments:
Having worked as a chambermaid in a hotel, on the shopfloor in a deli & kitchen and in a corporate sales office in my past life, I totally appreciate what you're saying. There is no way to deal with the "Difficult" customers other than smiling, while imagining them being burned to a crisp by a large flamethrower. Wielded by you.
Post a Comment
<< Home